Return & Refund Policy

Return & Refund Policy

Returns

• You may return items within 7 days of delivery.
• To be eligible, the product must be unused, in its original packaging, and in the same condition that you received it.

Refunds

• Once we receive and inspect your return, we will notify you of the status.
• If approved, your refund will be processed within 7 business days, and a credit will be applied to your original payment method.

Exchanges

• We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at support@medgears.in, +91 98188 63299.

How to Initiate a Return

1.    Contact our support team at support@medgears.in, +91 98188 63299 with your order number.

2.    Pack the product securely and follow up the further process.

3.    Once received, we’ll process your return/refund as per the above terms.