Refund Policy

  1. In any of the cases where the refund needs to be issued:

    • As per our internal policy, No Refunds are possible after the order is processed except below exclusion.
    • In case the product received by customer has gross malfunction during machine operation and may cause life threat.
    • To prove machine can cause life threat customer has to furnish satisfactory evidence.
    •  Then in that case, we will take 3 working days to process the refund after approval. The refund amount will be credited to your bank account generally within 7-10 working days. The said timeline is subject to differ or extend depending on the bank.
    • If you have paid using a UPI/credit/debit card or via net banking, the refund will be credited back to the account you used to place the original order

    Terms and Conditions:

    • All Products should be returned unused, in their original packaging along with the original price tags, labels, packing, barcodes, user manual, warranty card and invoices, accessories, freebies and original boxes defined as essentials. If any product is returned without the essentials, the product shall not be accepted for return and refund can be processed.
    • Kindly retain the packaging for up to 30 days of delivery as it may be needed just in case you need to return the product.
    • In case of any missing accessory/components of the Products like main unit, accessory we will investigate the issue with our logistics partner. If it is found missing in our investigation, then we will either ship the missing product/s to you or will reimburse you the cost of missing product/s as per the applicable market price.